Workflow Builder is integrated with Zapier, so you can cover both kinds of automation in one continuous workflow. Human-driven workflow automation can be handled in Slack via Slack's Workflow Builder feature, using Wrangle's steps for approvals and tasks. Once they are done, the system could automatically route it to sales leadership to sign off before triggering a task for the sales person to send the approved quote. They could specify the details of what the customer needs via a form, which is then routed to our delivery team to estimate hours. For instance, you might have automation where someone needs to build a quote for a services contract.
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